ONLINE DISPENSING OF MEDICINAL PRODUCTS TO THIRD COUNTRIES FROM FREE ZONES AND CUSTOMS AUTHORISED WAREHOUSES
Table of Provisions (26)
Statutory Text (26 Articles)
THIRD COUNTRIES FROM FREE ZONES AND CUSTOMS
AUTHORISED WAREHOUSES
SUBSIDIARY LEGISLATION 458.64
ONLINE DISPENSING OF MEDICINAL PRODUCTS
TO THIRD COUNTRIES FROM FREE ZONES AND
CUSTOMS AUTHORISED WAREHOUSES
REGULATIONS
28th April, 2026
LEGAL NOTICE 191 of 2025.
(1)
The title of these regulations is the Online
Dispensing of Medicinal Products to Third Countries from Free Zones
and Customs Authorised Warehouse Regulations.
(2)
The scope of these regulations is to govern the sourcing,
storage, handling, online dispensing, and export of medicinal products
from Free Zones and Customs Authorised Warehouses in Malta to
consumers residing in third countries. They establish licensing,
operational, and compliance requirements to ensure the safety, quality,
and traceability of such medicinal products.
(3)
These regulations shall apply to the sourcing, storage,
handling, online dispensing, and export of medicinal products from the
Free Zones or Customs Authorised Warehouses in Malta, for the
purpose of sale to consumers residing in third countries.
Fees payable for the issuing or annual renewal of an online
dispensing licence
(regulation 4)
(a)
Applicants for the issuance of an online dispensing
licence shall pay the following fees
(i)
Dispensing services only: thirty-five thousand
euro (€35,000);
(ii)
Website only: thirty-five thousand euro (€35,000);
(iii) Both dispensing services and a Website: fifty-two
thousand and five hundred euro (€52,500)
Provided that upon submission of the application,
the applicant shall pay
(iv) the sum of fifteen thousand euro (€15,000) in the
case of an application under sub-paragraph (i) or (ii); or
(v)
the sum of twenty thousand euro (€20,000) in the
case of an application under sub-paragraph (iii);
and the balance shall become due and payable following
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AUTHORISED WAREHOUSES
confirmation by the Licensing Authority that the application is
complete and meets the necessary requirements and shall be settled in
full prior to the issuance of the licence(s).
The application fee covers the first year of operation, and no
additional annual licensing fee shall be due for the first year.
(b)
(i)
Starting from the second year of operation, a
licence holder shall be required to pay an annual licensing fee, in
accordance with the applicable turnover tiers outlined in the Second
Schedule (Part I).
(ii)
The annual licensing fee shall be determined
based on the licensee’s annual turnover and the nature of the
services provided, which shall fall under one of the following
categories
•
Dispensing Services Only;
•
Online Website Only;
•
Both Dispensing and Online Website;
(iii) If a license is granted after the start of the calendar
year, the annual fee shall be calculated on a pro rata basis,
based on the number of full months remaining in the year.
(c)
The pro rata amount shall be determined by dividing the
applicable annual licensing fee by twelve (12) months and multiplying
it by the number of remaining months in the calendar year.
(d) Any licence issued after the fifteenth day of a month shall be
considered as having commenced in the following month for fee
calculation purposes.
(e)
(i)
Inspection and audit fees shall be payable to the
Medicines Authority as required under these regulations, in
accordance with the fee structure provided in the Second Schedule
(Part II).
(ii)
The licence holder shall not be liable for inspection or
audit fees unless an inspection or audit has been duly conducted.
In these regulations, unless the context otherwise
requires
"Act" means the Medicines Act;
"consumer" means an individual residing in a third
country who receives medicinal products in accordance with
these regulations;
"Customs Authorised Warehouse" means any authorised
government warehouse for lodging, storage and securing of
goods in accordance with article 2 of the Customs Ordinance,
and in accordance with the applicable procedures under Article
240 of the Union Customs Code, as may be applicable from
time to time;
"dispensing service" means a licensed operation and its
associated premises, located in a Free Zone or Customs
Authorised Warehouse which processes requests for the
dispensing and supply of medicinal products and dispatches
such products via mail in accordance with these regulations;
"EEA market" means the internal market comprising the
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AUTHORISED WAREHOUSES
Member States of the European Union together with the EEA
EFTA States, namely Iceland, Liechtenstein, and Norway, as
established under the Agreement on the European Economic
Area, within which the free movement of goods, persons,
services, and capital is ensured.
"EU market" means the internal market comprising the
Member States of the European Union, within which the free
movement of goods, persons, services, and capital is guaranteed
under the Treaty on the Functioning of the European Union and
relevant Union legislation.
"European Union licensed wholesale distributor" means
any wholesale dealer licensed in accordance with Title III of the
Act, the provisions of any regulation or rules made thereunder,
and any applicable European Union law governing such
licences;
"Free Zone" shall have the same meaning as assigned to
it in the Malta Free Zones Act;
"Good Manufacturing Practice" means that part of
quality assurance which ensures that products are consistently
produced, imported and controlled in accordance with the
quality standards appropriate to their intended use and in
accordance with these regulations;
"Good Pharmacy (Dispensing) Practice" means the
standards applicable to the proper sourcing, storage, record-
keeping and dispensing that may, from time to time, be issued
by means of regulations under the Act;
"Licensing Authority" means the Licensing Authority
established by article 3 of the Act;
"licence" means a licence issued by the Licensing
Authority in accordance with these regulations to operate an
online dispensing service for medicinal products from the Free
Zones and Customs Authorised Warehouses to consumers
residing in third countries;
"logo" means the logo authorised by the Licensing
Authority signifying compliance with these regulations and any
other applicable law;
"managing pharmacist" shall
be
interpreted
in
accordance with article 75 of the Act;
"Medicines Authority" means the Medicines Authority
established by article 4 of the Act;
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AUTHORISED WAREHOUSES
"medicinal products" shall have the same meaning as
assigned to it in the Act;
"Minister" shall have the same meaning as assigned to it
in the Act;
"MRA countries" means those third countries which hold
a Mutual Recognition Agreement with the European Union;
"Regulation (EU) 2016/679" means the Regulation (EU)
2016/679 of the European Parliament and of the Council of 27
April 2016 on the protection of natural persons with regard to
the processing of personal data and on the free movement of
such data, and repealing Directive 95/46/EC (General Data
Protection Regulation);
"online dispensing of medicinal products" means the
dispensing of medicinal products to consumers residing in third
countries from the premises of a licence holder in accordance
with these regulations and any other applicable law, including
any guidelines issued by the Licensing Authority from time to
time;
"premises" means any physical location or facility,
including but not limited to buildings, warehouses, or other
structures, located within a Free Zone or Customs Authorised
Warehouse, which is approved by the Licensing Authority for
the storage, handling, and dispensing of medicinal products
intended for consumers residing in third countries;
"registered pharmacist" shall be interpreted in
accordance with article 13 of the Health Care Professions Act;
"Special Purpose Assurance Report" means a formal,
independent report prepared and signed by a certified auditor or
audit firm;
"third country" means any country outside the European
Union or the European Economic Area;
"WHO Listed Authorities Level 4" means regulatory
bodies recognised by the World Health Organization for
meeting rigorous safety and quality standards;
"website" means a digital platform or website through
which prescriptions are received and the dispensing of
medicinal products to consumers residing in third countries is
facilitated;
"website URL" means the Website Uniform Resource
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AUTHORISED WAREHOUSES
Locator which signifies the address of a unique resource on the
internet.
(Part I)
From
To
Dispensing
Online
Dispensing and
services only Storefront only Online storefront
€
€
€
€
€
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AUTHORISED WAREHOUSES
Turnover
-
5,000,000
35,000
35,000
52,500
Tier 1
Turnover
5,000,000
10,000,000
55,000
55,000
82,500
Tier 2
Turnover
10,000,000
15,000,000
72,500
72,500
108,750
Tier 3
Turnover
15,000,000
20,000,000
87,500
87,500
131,250
Tier 4
Turnover
20,000,000
25,000,000
100,000
100,000
150,000
Tier 5
Turnover
25,000,000
30,000,000
110,000
110,000
165,000
Tier 6
Turnover
30,000,000
35,000,000
117,500
117,500
176,250
Tier 7
Turnover
35,000,000
40,000,000
122,500
122,500
183,750
Tier 8
Turnover
40,000,000
45,000,000
125,000
125,000
187,500
Tier 9
Turnover
45,000,000
50,000,000
125,000
125,000
187,500
Tier 10
(Part II)
Audit and Inspection Fees
160 Euro per hour (minimum chargeable is 5,000
Audit Fee
Euro)
160 Euro per hour (minimum chargeable is 5,000
Inspection Fee
Euro)
(1)
No person shall engage in the dispensing of
medicinal products from the Free Zones and Customs Authorised
Warehouses in Malta to consumers residing in third countries, unless
they hold a valid licence issued by the Licensing Authority in
accordance with the provisions of these regulations.
(2)
The online dispensing of medicinal products under this
regulation shall be conducted in accordance with recognised standards
of Good Pharmacy (Dispensing) Practices. Licence holders shall
ensure that all medicinal products dispensed meet high standards of
safety, quality, and efficacy as stipulated in these regulations.
(3)
The licence holder shall bear full responsibility for all
activities carried out under these regulations, including compliance
with any applicable regulatory requirements in the country of
destination.
(1)
An application for a licence in accordance with
these regulations shall be submitted to the Licensing Authority and
shall include the following information
(a)
the name and address of the applicant;
(b)
the address of the website URL and, or the
address of the premises located within a Free Zone or Customs
Authorised Warehouse intended for the dispensing of medicinal
products to third countries;
(c)
the equipment and control facilities as may be
required by these regulations, under the Act and any other
applicable law;
(d)
the name of the managing pharmacist responsible
for overseeing dispensing operations and ensuring compliance
with good dispensing practices as outlined by, or under these
regulations.
(e)
a detailed plan outlining the quality management
system that shall be implemented to ensure the safety,
authenticity, and efficacy of medicinal products, with a
commitment to full implementation upon licensure;
(f)
documented procedures or a plan for their
development, to prevent the dispensing of counterfeit,
unauthorised, or substandard medicinal products through online
platforms, with confirmation that these procedures shall be
fully in place prior to the commencement of operations;
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(g)
an outline of the applicant’s approach to
complying with Good Pharmacy (Dispensing) Practice,
including a commitment to implement the necessary procedures
for the storage, handling, and dispensing of medicinal products
within the premises, prior to operation;
(h)
a data management plan that ensures full
traceability of each medicinal product from point of source to
country of destination in accordance with these regulations;
(i)
the address of the hosting location of the website
and of the servers where the data related to the online
dispensing operations shall be stored, including confirmation
that the hosting complies with cybersecurity requirements;
(j)
any other information, documentation or evidence
as may be requested by the Licensing Authority in accordance
with these regulations, under the Act and any other applicable
law.
(2)
Upon submission of the application, an application fee in
accordance with the First Schedule shall be payable to the Medicines
Authority.
(3)
For the purposes of these regulations, any notice may be
served electronically at the email address provided by the applicant to
the Licensing Authority. Such service shall, unless otherwise provided
in these regulations, be deemed duly served if delivered to the most
recent residential or email address furnished by the applicant, provided
that proof of delivery is available
Provided that proof of delivery may include, but shall not
be limited to, a delivery receipt, server log entry, acknowledgment of
receipt from the recipient, or confirmation generated by a registered
electronic delivery system.
(1)
The processing of personal data conducted by the
Licensing Authority for the purposes of these regulation shall fully
comply with Regulation (EU) 2016/679 and the Data Protection Act
including the regulations made thereunder and the fundamental rights
and freedoms of the data subjects.
(2)
The Licensing Authority, acting in its capacity of a
controller in terms of Article 4(7) of Regulation (EU) 2016/679 shall
perform the relevant processing operations which are strictly
necessary for the purposes of these regulations.
(3)
The controller, taking into account the nature, scope,
context and purposes of processing as well as the risks of varying
likelihood and severity for the rights and freedoms of the data subjects,
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shall implement appropriate technical and organisational measures, in
an effective manner and to integrate the necessary safeguards into the
processing, in order to protect the rights of the data subjects and to
ensure a level of security appropriate to the risk.
(4)
For the purpose of ensuring and to be able to demonstrate
that the processing of data is performed in accordance with the
provisions of Regulation (EU) 2016/679, the controller shall
implement the appropriate data protection policies, which policies
shall be periodically reviewed and updated where necessary.
(5)
The controller shall ensure that the physical and, or
electronic access to personal data processed for the purposes of these
regulations shall be strictly granted to personnel authorised by the
controller.
(6)
The data protection officer designated by the controller
in terms of Article 37(1)(a) of Regulation (EU) 2016/679 shall be
consulted properly and in a timely manner on all issues in relation to
the protection of personal data processed for the purposes of these
regulations.
All licensed holders are required to
(a)
follow applicable Good Pharmacy (Dispensing)
Practice standards;
(b)
ensure that medicinal products are sourced solely
from operators listed in regulation 12.
(c)
ensure the proper storage of medicinal products,
maintaining environmental controls, including monitoring for
temperature and humidity in compliance with any applicable
law and, or regulations.
(d)
maintain a traceable record for all received and
dispensed medicinal products
Provided that such records are to be updated on a
daily basis.
(e)
comply with the requirements relating to the
website and, or the logo, including the proper display of the
authorised logo on the online storefront and, or on the third-
party packaging or labelling of dispensed products, thereby
confirming the licencing status of the shopfront and, or
dispensing operation;
(f)
ensure that during all operational hours of the
online dispensing service, a managing pharmacist or, in the
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AUTHORISED WAREHOUSES
absence of a managing pharmacist, a locum pharmacist is
always present;
(g)
any other requirements as may be requested by the
Licensing Authority in accordance with these regulations, the
Act and any other applicable law.
The licence holder shall
(a)
ensure continuous compliance with all licence
conditions and shall conduct activities and operations in full
compliance with the provisions of these regulations and any
other applicable law;
(b)
appoint a managing pharmacist who shall
(i)
be a registered pharmacist in accordance
with the Health Care Professions Act;
(ii)
hold a valid licence to practice as a
pharmacist;
(iii) possess a minimum of two (2) years
professional experience in pharmaceutical management
or the dispensing of medicinal products;
(c)
ensure that the managing pharmacist is granted
sufficient authority and resources to effectively carry out the
responsibilities associated with the dispensing of medicinal
products and adherence with Good Pharmacy (Dispensing)
Practice standards;
(d)
develop and annually update a risk management
plan that addresses relevant risks, including those related to
information security, business, indemnity, and dispensing
medicinal products to third countries
Provided that the plan shall comply with these
regulations and any applicable guidelines issued by the
Licensing Authority and shall also be certified by an approved
auditor in the Maltese Islands;
(e)
ensure that all medicinal products dispensed, fully
comply with all relevant legislative, regulatory and quality
standards applicable in the third-country in respect of the
importation of medicinal products by the patient for personal
use;
(f)
not source, dispense or sell any medicinal product
or item prohibited by the Dangerous Drugs Ordinance or any
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other applicable law;
(g)
ensure compliance with all standards and
requirements for the website as may be issued by means of
regulations under the Act or any other applicable law;
(h)
ensure that, in the event of the absence of the
managing pharmacist, a locum pharmacist is present to perform
the duties of the managing pharmacist;
(i)
comply with any other requirements as may be
requested by the Licensing Authority in accordance with these
regulations, the Act and any other applicable law;
(j)
comply with the provisions of these regulations,
the Act and any other applicable law.
The managing pharmacist shall
(a)
be responsible for the oversight, safety, and
compliance of the storage and dispensing activities carried out
by the licence holder with particular emphasis on the
compliance to Good Pharmacy (Dispensing) Practice standards;
(b)
be available during all operational hours of the
dispensing service to oversee dispensing practices and address
any third-country consumer inquiries;
(c)
ensure that, in the event of his absence, a locum
pharmacist is nominated to perform the duties of the managing
pharmacist;
(d)
comply with any other requirements as may be
requested by the Licensing Authority in accordance with these
regulations, the Act and any other applicable laws;
(e)
comply with the provisions of these regulations,
the Act and any other applicable law.
(1)
Any licence issued in accordance with these
regulations shall, be valid for a period of one (1) year from the date of
issuance.
(2)
Applications for the renewal of a licence shall be
submitted at least three (3) months prior to the expiration of the
licence.
(3)
The Licensing Authority shall have the right to reject
renewal applications if compliance standards are not satisfied.
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(1)
The Licensing Authority may refuse to grant or
renew a licence in accordance with these regulations on any of the
following grounds
(a)
where the applicant has failed to meet all or any of
the requirements established in these regulations during the
application stage;
(b)
where the Licensing Authority has reasonable
grounds to believe that the medicinal products to be dispensed
do not meet established safety and quality standards, as
prescribed by relevant health authorities;
(c)
where the applicant or the managing pharmacist
nominated by the applicant has previously been found to be in
violation of any of the provisions of these regulations and the
Act;
(d)
where the applicant lacks the necessary facilities,
equipment, personnel or managing pharmacist to ensure safe
and effective storage, handling, and dispensing of medicinal
products in conformity with these regulations, the Act and any
applicable law;
(e)
where the applicant has engaged in any act of
misrepresentation, deceit, or fraudulent conduct related to the
application process or the operation of the licensed premises;
(f)
where the granting or renewal of the licence
would pose a significant risk to public health or safety,
considering the potential consequences of the online dispensing
activities;
(g)
where the applicant has failed to demonstrate
technical capacity, operational capability, or financial resources
necessary for the lawful, safe and effective online dispensing
services;
(h)
for any other reason that would normally be a
valid reason for the refusal or renewal of the licence, including
criminal convictions and regulatory actions;
(i)
for any other reason which the Licensing
Authority deems appropriate in accordance with these
regulations, the Act, or any other applicable law.
(2)
In the event of a refusal to grant or renew a licence, the
Licensing Authority shall provide written notice to the applicant,
specifying the grounds for such refusal and any applicable rights to
appeal the decision.
THIRD COUNTRIES FROM FREE ZONES AND CUSTOMS
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(3)
The applicant shall have the right to request a review of
the decision to refuse, grant or renew the licence, in accordance with
the procedures established in these regulations.
Decisions in accordance with these regulations shall be
subject to a right of appeal before the Administrative Review Tribunal
established in terms of article 5(1) of the Administrative Justice Act by
not later than twenty (20) days from the service of the decision,
wherein the person aggrieved by the said decision shall specify the
reasons on the basis of which the said decision of the Director should
be cancelled or modified
Provided that the decision shall become immediately
applicable and enforceable and shall remain applicable throughout the
term of appeal until final judgement by the Administrative Review
Tribunal, unless such decision is reversed by the said Tribunal and, or
the Court of Appeal or cancelled or modified by the Director
Provided further that any party, who feels aggrieved by a
decision of the Tribunal, may on a point of law, appeal to the Court of
Appeal in accordance with article 22 of the Administrative Justice Act.
The managing pharmacist shall ensure that medicinal
products offered for online dispensing in accordance with these
regulations shall be sourced from a European Union licensed
wholesale dealer who sources them from manufacturers or wholesale
distributors established in one of the following
(a)
the EU and, or EEA market, provided that the
export of critical medicinal products subject to shortages in the
originating EU and, or EEA Member State is prohibited.
(b)
MRA countries, provided that the medicinal
product is licensed in that country forming part of the Mutual
Recognition Agreement;
(c)
suppliers
who
have
procured
products
manufactured in compliance with Good Manufacturing Practice
standards established by a regulatory authority listed in
paragraphs (a) and (b).
(d)
operators licensed by regulatory bodies classified
under the WHO Listed Authorities Level 4 strictly for products
which would be authorised to be placed on their respective
markets.
(e)
the United Kingdom and any other operator,
supplier or country as established by Government notice in the
Gazette by the Minister after consultation with the Licensing
Authority.
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(1)
The licence holder shall establish and maintain a
quality management system to ensure that medicinal products are
procured solely in accordance with the provisions of regulation 12.
Furthermore, the licence holder shall ensure that each medicinal
product dispensed complies with the safety, quality, and efficacy
standards specified in the authorisation of the product in the country of
origin, without exception
Provided that, for the purpose of this regulation,
"authorisation" means an authorisation equivalent to, or substantially
similar to, a marketing authorisation as defined in accordance with
Regulation (EC) No 726/2004 of the European Parliament and of the
Council of 31 March 2004 laying down Union procedures for the
authorisation and supervision of medicinal products for human use and
establishing a European Medicines Agency.
(2)
The licence holder shall ensure that there is full
traceability of all medicinal products purchased, stored and dispensed
in accordance with these regulations, which shall, at a minimum
include records and documentation in relation to
(a)
prescriptions, including consumer’s details,
country of prescription, prescribing healthcare professional’s
information, and prescription dates
Provided that a scanned or electronic copy of the
prescription as provided by the consumer through the website
shall suffice;
(b)
product name, active ingredient, dosage form,
dose, pack size, batch and lot numbers, supplier, expiration
date, and storage conditions;
(c)
purchasing, storage, and dispensing of a medicinal
product, including date of dispensing and the registration
number of the dispensing pharmacist;
(d)
any other information, as may from time to time,
be established by the Licensing Authority in accordance with
regulation 20(3).
(1)
All licence holders shall prominently display the
logo on their website as a verification of legitimacy.
(2)
The website shall allow customers to
(a)
verify the licensing status of the licence holder;
(b)
view the contact details of the licence holder;
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(c)
access the consumer support policy of the licence
holder, including information on how to contact the licence
holder in the event of complaints related to the medicinal
product, and any other issues;
(d)
any other information as may from time to time be
established by the Licensing Authority in accordance with
regulation 20(3).
(3)
Each online medicinal product listing on the website
shall as a minimum include
(a)
the product name, active ingredient, dosage form,
pack size and intended use, or a link to the patient information
leaflet;
(b)
the potential risks, contraindications, and
necessary usage guidelines, or a link to the patient information
leaflet;
(c)
instructions for consumers to verify the
authenticity of the medicinal product being sold. These shall
include, where applicable, guidance on how to use safety
features, such as anti-tampering devices, or access links to
official verification systems, including those provided by
national or international regulatory authorities;
(d)
the pricing details, which shall be provided in a
manner that ensures full transparency to the consumer, clearly
specifying the individual price components such as product
cost, transport fees, and the corresponding cost for each, as well
as the total price payable.
(e)
the licence number, name of the Licencing
Authority and the contact details for the Licencing Authority;
(f)
any other information, as may from time to time,
be established by the Licencing Authority in accordance with
regulation 20(3).
(4)
For each dispensed medicinal product delivered in a
package, the licence holder shall include on or within the package the
licence number, the contact information of the licence holder and the
official website of the Medicines Authority that provides access to the
official list of licensed holder.
(1)
Licence holders shall offer consumers access and
contact details of the managing pharmacist for guidance regarding
medicinal products.
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(2)
An electronic verification and decommissioning system
shall be maintained to ensure adherence to the principles of safety,
quality, and regulatory compliance.
(3)
The dispensed medicinal product shall be delivered to
consumers in third countries in suitable tertiary outer packaging that is
properly labelled and that preserves the integrity of the medicinal
product, including its primary and secondary packaging. The contents
of each package shall be accurately declared on the relevant customs
documentation as may be required from time to time and shall be
designated as "Medicinal Products for Personal Use".
(4)
The Licensing Authority shall not be held responsible for
any infringements or breaches committed by the licence holder in
failing to adhere to the consumer’s country of destination’s laws and
regulations.
(5)
The licence holder shall ensure that all medicinal
products dispensed for delivery to consumers in a third country
comply with the legislation regulating prescription applicable in the
country of destination. In particular, the licence holder shall observe
the following requirements
(a)
the quantity and form of the medicinal product
shall be consistent with the specific prescription requirements
established by the regulatory authorities of the country of
destination;
(b)
in jurisdictions where a general prescription may
be accepted for a full supply, the licence holder shall adhere to
local practices to ensure compliance;
(c)
the period of validity of the prescription shall also
conform to the regulations of the country of destination,
ensuring that prescriptions are honoured only within the
authorised time frame.
(1)
Medicinal products procured in accordance with
these regulations shall only be dispensed to consumers residing in
third countries.
(2)
The licence holder shall be entirely responsible for
ensuring that all dispensed medicinal products comply with these
regulations and ensure that all medicinal products dispensed, fully
comply with all relevant legislative, regulatory and quality standards
applicable in the third country in respect of the importation of
medicinal products by the patient for personal use.
(3)
Licence holders shall
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(a)
prohibit the redistribution or dispensing of any
medicinal product in their supply within the European Union;
(b)
not dispense any medicinal product which is
banned or otherwise subject to restrictions in the jurisdiction of
the country of destination.
(c)
comply with any other requirements as may be
requested by the Licensing Authority in accordance with these
regulations, the Act and any other applicable laws.
(1)
Licence holders shall maintain detailed
transaction records and prescriptions for each medicinal product
dispensed, which shall be kept for a minimum period of five (5) years
which shall as a minimum include
(a)
the date of dispensing, the product details, the
quantity supplied, the batch, lot numbers and registration
number of dispensing pharmacist;
(b)
the consumer’s details and the country of
destination;
(c) comply with any other requirements as may be
requested by the Licensing Authority in accordance with these
regulations, the Act and any other applicable laws.
(2)
Every licence holder shall, on an annual basis and at their
own expense, submit to the Licensing Authority the following
documents
(a)
a Special Purpose Assurance Report prepared by
an independent auditor, duly warranted by the Accountancy
Board, and possessing expertise in the pharmaceutical field;
and
(b)
an audited financial statement relating to the
preceding financial year, which shall not, in any case, be more
than two (2) years. The financial statements shall include a
revenue note that clearly identifies the turnover derived from
dispensing services, the online store-front or both.
(3)
The Special Purpose Assurance Report shall be
submitted not later than the first (1) of July of each year, covering the
preceding financial year and shall include the following
(a)
verification of the total annual turnover of the
licence holder for the reporting period, commencing on the 1st
of July and ending on the 30th June of each calendar year;
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(b)
verification that all medicinal products handled by
the licence holder during the reporting period were sourced and
dispensed in accordance with these regulations.
(4)
(a)
Failure to submit the Special Purpose Assurance
Report within the timeframe in sub-regulation (3), or submission of a
report found to be materially deficient, shall constitute a breach of
these regulations.
(b)
In response to any such breach, the Licensing
Authority may impose one or more of the following measures
(i)
issuance of a warning or notice of
deficiency.
(ii)
administrative penalties as referred to in
regulation 21.
(iii) suspension or revocation of the licence
holder’s licence.
(iv)
the institution of criminal proceedings.
(5)
(a)
The Licensing Authority reserves the right to
audit the licence holder’s operations to verify the accuracy of the
submitted Special Purpose Assurance Report.
(b)
Licence holders shall grant full access to relevant records
and documentation upon request by the Licensing Authority or its
authorised representatives.
(1)
The Licensing Authority is vested with the
authority to conduct periodic inspections of licensed premises and
online platforms to verify compliance with these regulations, the Act
and any applicable legislation. For the purpose of executing these
duties more effectively, the Licensing Authority may appoint officers
and, or engage experts to provide assistance.
(2)
The Licensing Authority may, if it has reasonable
suspicion to believe that any licence holder is acting in breach of any
of the provisions of these regulations may
(a)
suspend or revoke the licence;
(b)
seize the non-compliant medicinal products;
(c)
order any person to undertake any action or
refrain to undertake any action to comply with the provisions of
these regulations;
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(d)
impose any conditions in relation to the licence
holder and, or the managing pharmacist; and, or
(e)
initiate the special procedure as established in
article 100 of the Act.
(1)
All websites operated under these regulations,
along with their related data and content, shall be required to store
such data on servers physically located within the jurisdiction of
Malta.
(2)
Non-compliance with sub-regulation (1) may result in
administrative penalties as referred to in these regulations, as well as
the suspension or revocation of the licence.
(1)
The Licensing Authority shall possess all powers
and functions as established in the Act and shall have the right to
delegate any of these powers and functions to another public authority
to facilitate compliance with the provisions of these regulations.
(2)
The Licensing Authority shall also be empowered to
issue guidelines to further define and regulate the provisions of these
regulations. Such guidelines shall be binding on any person to whom
they are addressed, including the licence holder and the managing
pharmacist.
(3)
The Licensing Authority shall have the power to request
such information, documents, data, or records as it may deem necessary
for the proper exercise of its functions and for ensuring compliance with
the provisions of these regulations.
(1)
When the Licensing Authority has reasonable
cause to believe that
(a)
an offence against the regulations has been
committed by any person; and
(b)
having regard to the previous conduct of the
person concerned, it would be appropriate to impose an
administrative penalty under this regulation, the Licensing
Authority may cause a notice in writing in accordance with sub-
regulation (2) in the appropriate form to be served on such
person.
(2)
A notice as provided for in sub-regulation (1) shall
specify
(a)
the date and nature of the offence;
(b)
a summary of the facts upon which the allegation
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that an offence has been committed is based, this being
sufficient for the purpose of fully and fairly informing the
person of the allegation against him;
(c)
any other matter, not being related to previous
convictions, that the Licensing Authority considers relevant in
the
given circumstances, for the imposition of an
administrative penalty, including any precautionary suspension
of the licence that is issued in accordance with these
regulations; and
(d)
the amount of the administrative penalty due,
which amount shall be decided in accordance with the severity
of the case and the previous conduct of the person concerned
Provided that the administrative penalty imposed
shall not exceed the amount of twenty-three thousand, two
hundred and ninety-three euro and seventy-three cents
(€23,293.73)
Provided further that in addition to the
administrative penalty as imposed under this paragraph, the
Licensing Authority may also order the suspension or
revocation of the licence
Provided further that in any event, the Licensing
Authority shall have the option to issue a warning instead of an
administrative penalty, if it considers that in the interests of
fairness and equity, depending on the circumstances of the case,
it is preferable to do so.
(3)
Any person on whom a notice under sub-regulation (2) is
served may, within thirty (30) days after such service, by notice in
writing in the appropriate form served on the Licensing Authority,
require that proceedings in respect of the alleged offence shall be dealt
with by the court, in which case the provisions of sub-regulation (7)
shall apply.
(4)
Any person on whom a notice under sub-regulation (2) is
served may by notice in writing served on the Licensing Authority
(a)
admit the offence; and
(b)
pay the amount of the administrative penalty to
the Medicines Authority within thirty (30) days after the notice
of the penalty is served upon him or after such subsequent
period as the Licensing Authority may determine.
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(5)
The administrative penalty imposed under sub-regulation
(2)(d) shall be due as a civil debt enforceable by the competent court
of civil jurisdiction in favour of the Government and the declaration by
the person on whom the administrative penalty is imposed, that he
admits the charge shall constitute an executive title for the purposes of
article 253 of the Code of Organization and Civil Procedure.
(6)
Without prejudice to any other provision of these
regulations or of any other law, where an offence has been admitted
under this regulation, no charge may be brought in respect of the
offence against any person by whom it has been admitted, unless such
person fails to effect payment within the time limit provided in the
notice.
(7)
In the case that a person on whom a notice under sub-
regulations (1) and (2), either does not admit the offence within thirty
(30) days from the service of the notice, or chooses to proceed with the
proceedings mentioned under sub-regulation (3), the Licensing
Authority shall institute proceedings or cause proceedings to be
instituted before the Court in respect of the alleged offence
Provided that where the licence holder is not habitually
resident or established in Malta, such person shall be deemed to have
submitted to the jurisdiction of the Courts and tribunals of Malta in
respect of any matter arising under or in connection with these
regulations, and service effected in accordance with this regulation
shall be deemed valid and binding.
Any person who
(a)
assaults, hinders, obstructs, molests or interferes,
or attempts to assault, hinder, obstruct, resist or wilfully
obstructs any authorised official of the Medicines Authority, in
the execution of their duties in accordance with these
regulations;
(b)
refuses or fails to comply with any order or
direction lawfully made or given under these regulations;
(c)
without reasonable cause fails to
(i)
provide the requested information to an
authorised official of the Medicines Authority; or
(ii)
produce anything required to be produced
in accordance with these regulations;
(d)
fails to allow a search or inspection in accordance
with these regulations;
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(e)
prevents or attempts to prevent another person
from complying with any orders or directions or from
answering any questions, or producing anything or allowing a
search or inspection; or
(f)
for the purpose of obtaining any licence or permit,
or for the purported compliance with any requirement to
provide any information under these regulations, provides
information which he knows to be false in a material fact or
recklessly provides information which is false in a material fact,
shall be guilty of an offence and shall be liable on conviction,
to a fine (multa) of not less than one thousand euro (€1,000),
but not exceeding ten thousand euro (€10,000).
Unless otherwise provided in these regulations, any
person who breaches any provision of these regulations shall be guilty
of an offence and shall on conviction, be subject to a fine (multa) of
not less than five thousand euro (€5,000), but not exceeding fifty
thousand euro (€50,000), or to imprisonment for a term not exceeding
two (2) years, or to both such fine and imprisonment.