RtgUlalkms. 1990

I. .N. 2] or 1990

HOTELS AND C ATERING E!t'AULlSHME<VT'S ACT

(CA P. 197)

HoCelli and Calning £stablWllnenls (Ammdrmnl )

RtgUlalkms. 1990

IN exercise o f the power.; conferred by seclion 16 of the HOlels and

Catering Establishm ents Act, the Minister for Development of Tertiary

Sector has made the following rcgulation!:-

( I) These rcgulalions maybccitcd as the HotelsaDd Catering

Establishmen ts (A mendment) Regulations, 1990, and shall be read and

construed as one wilh Ho tels and Catering Establishmems Regulatiorls,

19n. hereinafter referred to as " the principal regulation s"".

(2) These regulations shall be deemed to ha"c come inlo

effecl on the ISIJanuary.I989.

Regu lation 15 of the prirlcipal regulations shall be ame nded as

follows: -

(a) paragraphs (2) and (3) thereof shall be renumbered

paragraphs (3) and (4) respeaively ; a oo

(b) immediately after paragraph (I) thereof there shall be

inse n ed the following new paragraph (2):-

"(2) (a) Every hotel -keeper shall exhibit in a

prominent place outside the hotd a sign indicat ing the hotel' ..

Star symbol, acoording to a design , size, ooloulS aoo lay-out as

the Board may indicate, showing the classification which the

Board has assigned to the ootel.

(b) The ho tel ·keeper shall on all oco:asions

describe the hotel by means of the Star symbol assigned to it,

which shall be sodesigned in acwrdance with the class given to

the hOle1. " ,

J. For the First Pan of the Second Schedule to the principal

regulations there shall be substituted the fo llowing: -

"FIRST PA RT

Section ' A' - 5 Star HOIcl -

•••••

CI(UJificaliol1

( A)

A hotel o f this category shall be designated as a ••• ,' hotel or

a Five Sta r hotel .

(8 ) Gentrol Description

A luxury hotel of superior style offering the highest standard

of accommodation. services and ameniti es normally to be found in

hOlels of th is allegory. The hote l shall be installed in a building or

gro up of buildings situa ted within a single and defined parcel of

land.

(C)

Bcdroomr

The minimum requirements for the bed room accommodation shall

be the following:-

(i)

The minimum floor area of each single bedroom shall be

appro~imately twe lve square metres. and of each double bedroom

not less than eigh tee n square met res;

( ii) Each bedroom shall be equipped with an independent

enlnl nce. a wardrobe and adequate drawer space , a writing table,

one si ngle bed or twO single beds o r onc double bed. The bed or

beds must have linen and bed covers of the highest quality and

style. The bedroom shall also be equipped with a luggage stand.

chairs, armchairs, coffee table, a large vetieal mirror, a mini -bar

and curtains. Blinds shall be proltided if the curtains themse lves do

not achie\'e privacy and dark.nC$S ;

bedroom shall be equipped with an

(i ii)

Every

in t e rnal/e~ternal

line telephone providing direct dial facilities,

rad io and/or relay service aT simi lar equipmen t, as well as a colour

television sel;

(iv) The styling of every bedroom and of all its furnishings

:and equipment shall be of the highest standard, and the inside of

the room when closed shaH be free from any outside noise or air

curre nts;

(v) Every bedroom shall COIltain at least one window and/or

balcony affording a pleasant view, and shall be fully air-

rondit ioned fo r heating and cooling or air-ronditioned for cooling

and cen trally heated throughout the ycar.

(D) SWliloT}' Eqllipmcn/

(i) All thc bedrooms shall have 11 private interconnected

bathroom;

(ii) The minimum floor area of eaeh bathroom, with toilet,

shall be approximately four square metres;

(iii) The bathroom shall be equipped wi tha bath and showe r

facilities. toile t, shaver point, wash -hand basin and mirror with

adequate li~hl ing

(iv) Every bathroom shall cont ai n at least onc window. or

shall have proper means of ven tilation;

(v) Every bathroom shall be fully tiled and the tiling and

equipment contained therein shall be ofl he highest standard;

(vi) There shall be separate and sufficiem toilets and wash-

hand basins in the hOlel for use of the staff;

(vii) Adequate sanit ary equi pme nt of the highest standard

shall be provided to service the restaurants. bars and all O'Iher

public rooms ;

(viii) An adequate and continuous supply of hot and cold

water shall be available for all bathrooms, wash-hand basins and all

oth er sani tary eq uipment wncre wate r is IK)nnally required .

SUil~ o,SimiuJr P'~m~

(El

(i) At least four per CCDl um of all bedroom accommodation

shalt be in suites, or similar premises fonning pan of the hotel . or

hotel complex, provided that seJf<atering faci lities arc 11001

available in the roomS/suites o r sim ilar prem ises;

(ii) The provisions of paragraphs (8). (q and (D) shall also

apply in respect o f this paragraph;

(iii) I n addition , every suite or similar premises shall contain

a private si tt ing-room o f a size compatible with the numbe r of

persons to be aco:ommodated in the premises;

Corridon or PQ5sages

(F)

(i) The corridor.; and passages within the hotel and ou tside

the hotd or ..... ithin the grounds fonnin g pan of the hotel complcK.

shall have enough §{>IIee and shaH be so laid OU l as 10 allow for the

free and easy circulation of the guests and staff, and shall be well

\'en tilatoo;

(ii) Public corridol'$ and pas...ages shall nol e ncroach upon

any area within the hotel o r the hotel complex which i~ norm ally

reserved fo r guests,

(0)

Kitchen

( i) The kitchen shall possibly be si tuated on the same noor as

the restaurant;

(ii) A pantry shall be provided with the kitchen. and shHl1 be

si tuated ne ar the entrance 10 the kitchcn;

(iii) The kitchen and the pan try shall be laid out and shall be

si tuat ed in such a way as to avoid noise. fumes or 5Illells issuing

the refrom;

(iv) The ki tchen and pantry &hall be eq uipped wi th up-to-

dat e and efficient equipment for cooking. refrigeration and oold

storage of the highest standard;

(v)

The dimensions of the ki tchen and the pantry shall be

s~fficienttomeetthe nCi:dsofthe hotel and its amenities at anyone

lime;

(vi) Adequ ate sinks and drains shall be insta lled for the

kitchen; toile ts and wash-hand basins shall be provided for the use

of the staff se rving in the kitc hen and the pantry;

(v ii) Adequate and sufficient food and wine storage faci lities

sha ll be provided.

(H) Servia

(i) The service o f the hotel and its amenties shall be of the

hi ghest sta ndard at al! times;

(ii) Room service shall be provided twe nty-four ho urs a day

in the bedrooms;

(iii) Front Office service shall be available twen ty-fou r hours

a day during a ll days;

(iv) The hotel shall 3t least one passenge r lift . with acapacity

of six o r more: persons. for e\'ery one hundred guests, and at least

o nc service lift;

(v)

Separate safe deposit boxes for guests &ha ll be a vailable.

Amenities

( I)

(i) Sa\'c in the case of the existence o f other sim ilar and

special a:nen it ics. the hotd shall have 8t least one bar. one

restaurant. o ne ballroom or similar space fOf" dancing. one separate

lounge for special e,-ents. lounges and public rooms in proportion

to holel capacity. one swimmi ng pool, possibly one private beach. a

tennis cou rt Of" space for sports facilities out-of-doors. and

cloakrooms. The dimensions o f the restaurant shall be such as to

meet the needs o flhe hotel at all times. A coffee shop shall beepen

during day-time at least outside restaurant hours;

(ii ) Adequate

parking

andlor

garage

facili ties

comme nsu raTe with the needs of the hote l shall be available;

(iii) The provisions of the pre~d ing paragraphs sha ll 3150

apply as regards the equipment. decoration, servi ce and ancilla ry

facilities in Ihe amenities indicated in sun- parngrapll (i) of Ih is

paragraph.

Gmyal R~uirmlml$

(J)

(i) The lighting in any pan of the hOlel shall be ooDveyed

with e lectricity an d sllall be such as shall sat isfy the needs o f a holel

of Ihis catcgory;

(ii) Sufficie nt elect ri c power, gas and/or fuel shall be

provided 10 meet the needs aflhe hotel at all limes;

(iii) A sufficient reserve .... ater storage facility shall be

available for the supply of hot and cold waleI' 31 all timc:s in all areas

oflhe hotel;

(iv) The linen, chinaware and silverware: shall be of the

highest sta nda rds and comme nSUTlII C wilh Ihe needs of the hotel;

(v) The re shall be laundry. pressing. and dry-clea ning

se rvices in t he noli:!;

(vi) The holl:1 shall have shops. salons. lounges. reading

rooms . and gardens according to the requircmentsof a hote l (If this

category

(vii) The whole of the hotel and its indoor facilities shall be

full y a ir-cond itioned at all limes. Adequate healing shall be

p rov ide d whe n appropriate;

(viii)

All the staff must be qu alified or welHra ined;

(i;o;) With the exception of managerial and se:retarial sl3ff.

all the sta ff serving the guesu in any pan o f the hotel shall wear

uniforms. prope rly designed for the purpose

(x) AI least one member of lheslaff on du ty in the rroeption

and in the restaurant depanmenl$ shall be able to converse in

English and two o ther foreign languages

(x i) All o the r staff who have direct contact with guesl$ofthe

hotel must be ab le to converse in English

A uniformed doorman Shall be in at te ndance;

(xii)

(xiii) A minimum of service 10 meet the needs of the guests

mulit be avai lable duri ng all the hours of the night ;

(xiv) The hotel and iu amenities shall have floors and

carpe tS of the highest standards and sh all be dcoora led. equipped

an d serviced according to the standards normally applicable 10 a

hotel of this category;

(xv) An adequate numbe r of tele phone booths shall be

available; facilities for IlK: exchange of currency should also be

provided at all limes;

(xvi) An emergency medical service shall be availahle on call

to guests and staff al allllours of the day and nigh l;

(xvii) The re shall be installed in the hOlel premises an

adequate e me rgency alann system. full fire precautionary

measures and inependent emergency e~its commensurate with the

number of rooms in the hotel. All Ihese facilities shall be tested

regularly to ensure their effICiency. Prope r alann. fire and

emergency inslrucriOfl'l shall be clearly fixed in aU rooms and public

areas in 8tleasl four foreign languages

(~viii) The hotel Shall have lelu. leldax as well as proper

secre tarial services;

(xix) "The hotel shall provide ne .... s paper and magazine

service to clients.

Section '8' _4 Star Hotel _ ••••

(A)

Ckwi[ICPIUm

A hotel o f this category shall be dC'!lignall:d as a •••• hotel or a

Four Slar hote l.

( B)

General Description

Thi s hote l, shall. in a general way. offer the same comfort as

that o f a 5 Star hOlel. and shall be installed in a buildingor a group

of buildings si luated within a single and defined parcel of land. The

archilecllIral treatment and layouI of the hotel shall provi~ for a

high standa rd of accommodation. services and amenities .... hich

shall be superior to those which areobtaincd in hotels or the 3 Star

ca lcgory.

(C)

BedrQQmj

The minimum requirements tOl" bedroom aeoommodation

shall be Ihe following: -

(,) The minimum floor area of each single bed room shall be

approxima te ly t .... e lve square melres, and of each double bedroom

not less than fifteen square metres;

( ii) Each bedroom shall be equipped wi th an in~pendent

entrance, a wardrobe and adequa te dra .... erspace. a dressing table.

one singlc bed or IWO single beds or one douh le bed. The bed or

beds l'nuSI have linen and bed COVCrll of the highest quality and

style. The bed room shall be equipped with It luggage stand. chairll.

a nnehairll, coffee table and curtains. Blinds shall be provided if the

curtains themsel ves do not achieve privacy and darkness;

(iii) Every bedroom shall be equipped with an internal!

external tine telephone provirlingdirect dial facilities. radio and/or

relay service or similar C<juipment. The provision of a television set

is rewmmended;

(iv ) The styling of every bedroom and of all il$ furnishings

and eq uipment shall be of good quality. The inside of the room

whe n closed. sha ll be free from any outside noise or air CUlTents;

(v) The majority of bedrooms shall contain at leasl one

window a nd/or balcony affording a pleasant view. and all

bed rooms shall be fully air-conditioned and heated when

appropriate.

(D)

SaniulFY c'Iuipmelll

(I) All bedrooms shall have It private and intercon neCled

ba throom ;

(H) 'The minimum floor area of each bathroom with toilet.

shall be approximately four square metres;

(iii) The bathroom shall be C<juipped with a bath and sho",e r

facilities. toikt. shaver point. wash-hand basin and a mirror with

adequate ligh ting;

(iv) Every bathroom may contain at least one window . or

sholl have prope r means of ven tilation;

(v)

Every bat hroom and toilet sha!l be well tiled;

(vi) There shall be separate and sufficient toiletS and wash-

hand basins in the hotel for the use of the staff;

(vii) Adequate $aJlitary equ ipment of high standard shall be

provided 10 service the restaurants. bars and all other public

rooms;

(viii) An adequate and continuous supply o f hot and cold

water shall be provided for all bathrooms. wash-hand basins. and

all othe r sa nitary equipme nt where water is nonnaJly required .

(E)

Suites or Similar Premists

(i) The hOlel may contain. in add ition 10 tile bedrooms. a

number of suites. or similar premises. provided th at self<atering

facilities are nol available in the rooms/suites or in simi lar

premises;

(ii) Th e provisions of paragraphs (B), (C) and (D) shall also

apply in respe.::t of this paragraph.

(F)

Corridors or PlU$llgCJ

(i) The corridors and passages within the hotel, and outside

the hotel, or within the grounds forming pan of the hotel complex ,

shall have enough space. and shall be laid out to allow for the free

and easy circulation o f the guests and staff. and shall be well

ventilated;

(ii) Public corridors and passages shall not encroach upon

any arca within the hotel or th e hotel complex which is nom13l1y

reserved for the guests.

Kitchen

(G)

(i) The kitchen shall possibly be situated on the same Ilooras

the restaurant , and must have good ventilation;

(ii) The kitchen shall be equ ipped with up-to-date and

efficient equipment for cooking, cold storage and refrigeration;

(iii) Th e dimensions of the kitchen shall be suffICient to meet

the need of the hOlel and its amenities at anyone time;

(iv) The kitchen shall be laid out and shall be situated in such

a way as to avuid noi se, fumes or smells issuing therefrom

(v) Adequate sinks and drain s shall he installed for the

kitch en

(vi) Adequate and sufficient food and wine storage facilities

sh all be provided.

(H)

SCTVice

(i) The service in the hotel and its amen ities shall be o f the

1>ighest standard at all times;

(iil Room serviceshall he provided from breakfast time until

midnight;

(iii) Fron t office service shall be available twenty four hours

a day during all days;

(iv) The hotel shall have at least one passenger lift, with a

capacity of six or more persons for every one hundred guests. and

at.least one service lift;

(v)

Safe deposit facilities for guests shall he provided.

(I) Amtlli#a

(I) Sa\'C in the case of tile existance of o ther similar and

special amenities the hotel shall have al least one bar. one

n!SI3uranl. a separate apprpriatc lounge for special aveRtS in

addition 10 lounges and public rooms in proportion 10 hootel

capaci ty. one swimming pool or private: beach and cloakrooms.

The dimensions of the restau rant Shall be such as 10 meet the needs

o f the hote l ut all times. Space for o utdoor sports faci lities shall be

desirable

(ii) Adequate

park ing

and/or

garage

facilities

commensurate wi th the necdsofthe hotel, slialJ be available;

(Hi) The provisions of the precccding par.ignlphs of this

section shall also apply as regards the equipping, deooration.

service and anci llary facilities in the ameni ties indicated in sub-

paragra ph <il oflhis paragraph.

(J) Genual Requi"ments

(i) The lighting in any part o f the hotel $hall be oonveyed

wilh electricity and shall be such as shall sa tisfy the ncedsof a hotel

of Ihis ~Icgory;

(ii) Sufficient electric po"'ler. gas, and/or fuel shall be

provided 10 meet the needs of the hotel al all limes;

(iil) A sufficienl reserve water storage facility sha ll be

available for the supply of hot and cold water at all tim e$ in all Drea~

of thehole l;

(iv) The linen, chinaware and silverware shall be of tlle best

Slandardsmmmeru;urate wilh the needs oftbe holel

Cv) There shall be laundry. pressing. and dry cleaning

services in the hotel;

(vi ) The ho tel shall have shops, sa lons. lounges, reading

rooms, and gardens according to the requ ire me ntsofa hmel of th is

ca tegory;

(vii) 11Ie whole of the hotel shall be fully air..o;onditioned and

hea ted wben appropriate;

(viii)

All the staff shall be qualified or well trained

(b) With the exception of manageri al and secretarial staff.

all lhe Maff in the service of the guests, in any part of the hOld shall

wear uniforms. properly designed for the purpose ;

(x) At least one member of the staff in duty in the rece ptioll

and in the restaurant departmellts shall be able to converse in

English and two other foreign languages;

(xi) All other slaff who have direct colltact with the guests

shall be able to oonverse in English;

(xii) A minimum of service to mett the needs of the guests

shall be available during all the hours of the night

(xiii) The hotel and ils ameni ties shall have floors and

carpets of the highest standard, and shall be decorated, equipped

and serviced in a manner and according to the standards nonnally

applicable to a hotel of this category

(xiv) An adequate number of telephone booths shall be

available; facilities for the exchange of currency shall also be

provided

(xv) An emergency medical service sllall be available on call

to guests and staff at all hours orthe day a nd night;

(xvi) There shall be installed in the hotel premises an

adequate emergency alarm system. full fire precautionary

measures and indeperfdent emergency exits commeosurate with

the number of rooms in tile hOlel. All these facilities shall be tested

regularly to ensure their efficiency. Proper alarm. tire and

emergency instructions shall be dearly filled in all rooms and public

areas in at least four foreign languages

(xvii) The hotel shall have telex. telef," as well as proper

secretarial services

(xviii) The hotel shall provide newspaper and magazlIle

service to clients.

Section 'C' - 3 Star Hotel - " ·

(A) Ciauijirolion

A hotel of this category shall be designated as a ... hotel or a

Three Star hotel.

(8)

General Description

This hOlel shall be inferior to a hotel in the Four Slar category

but superior to a hotel in the Two Star category. The hotel shall be

installed in a separate buildingor an indepe ndent partofa building

affording modem standa rds of accommodation, services and

amenities of high quality which are normally to be found in a hotel

of this category.

B~roonu

(C)

The minimum requirements for the bed room accommodation

sha ll be the fo llowing:-

(i) The minimum !"Ioor area o f each single bedroom shall be

approximately ten square met res. and of each double bedroom not

less than twelve !;(juare me Hes;

( ii) Each bedroom shall be C(juipped with an independen t

e ntrance. a wardrobe and adequate drawe r space. adressing table:.

one single o r two single beds, or one double bed. The bed or beds

must have line n and bed covers of the best quality and style. The

room sha ll also be furnished with a luggage stand. chairs an d

curtains . Blindsshall abo be provided ;fthe cu rtains themse lves do

not achieve privacy aod darkness

(iii) Evcry bedroom shall be eq uipped with an ime maV

external line telephone. The provision of a telcvisi<m set is

recommended;

(iv) The styling o f the bedroom and of all its furn iture.

furnishings and equipment should be o f good quality. The inside o f

the room when closed shall be free from any o utside noise: or air

currentll

(v) Every bedroom shall contain at least one window and/or

balcony possibly affo rding a pleasant view. and shall be well

ve ntila ted .

(D)

SDnitary Equipmcm

(i )

All bedrooms shall have a private bathroom or shower

(ii) The minimum floor area of each bath room. with \oilet,

shall be appro.imately foursquare me tres

OH) The bathroom shall be equipped with a bath 01" shower

facilities. toilet, shaver point . wash'hand basin and a mirror wilh

adequate light ing

(iv) Every bathroom may contain at least one window. or

shall have proper means of ventilation

(v)

Every bathroom o r showe r shall be we ll tiled ;

(vi) 1llcre shall be separate and sufficient toilets and wash,

hand basins for the use afthe staff

(vii ) Adequate 80IInimry C(juipment of good st andard Shall be

provided to service the restau rants. bars and all other public

rooms;

(viii) An adequate and co ntinuous supply of hot and cold

water shall be provided for all bathrooms, wash-hand basins,

sh()\\'e rs. and all other sanitary equipment where water is nonnally

req uired.

(E) Sr.ifesor Sim ilar Prcr/M

(1) In addition to the bedrooms. the hotel may tontain a

number of suites or sim ilar premises for accommodation , p rovided

that se If-catering facilities are not avai lable in the rooms{suitesor in

similar premises;

(ii) Th e provisions of paragraphs ( B), (C) and (D) of th is

Section shall also apply.

Corridors or Pt=ug"

(F)

(i) The corridors and passages. within the hotd and o utside

th e hotcl, or with in the buildings fonning part of the hotel

complex. shall have enough space, and shall be laid out as to allow

fo r the free and easy circulation of lhe guest!; and staff , and shall be

well ve ntilated;

(ii) Publ k corridors and passages shall not e ncroach unduly

upon any area with in the ho tel or the hotel complex wh ich is

nonnal ly reserved for the guests.

(0)

Kilchen

(i) The kitchen shall po!lSiblybe situated on the same floor as

th e reSlaurant and shall have good ventilation;

(iil The kitchen shall be equipped with up-to-date and

efficient equipm en t foroooking, cold storage and refrigeration;

(iii) The dimensions of the kitchen shall be suffieicntto meet

the needs of the hotel and its amenities at an yone time;

(iv)

Adequate sinks and drains shall be installed for the

kitchen;

(v ) Adequate and sufftcienl food and wine stonroge facilities

shall be provided.

Serviu

(H)

(i) The service in the hotel and its amenities shall beofa high

slandard at all times

(ii) Breakf1l$t shaH be served in the bedrooms on request

from the guests;

(ii i) Front Office service shall be provided du ring all the

houn; of the day. and a minimum of necessary service shall be

available during the hou rs of the night;

(iv) Where the notel consists of two or more storeys in

addition to the grouoo floor. there shall be a passenger lirt. Of

passenger lifts, of a sufficienttOlal capacity to m~t the needs of the

guests. The re shall also be one service lift or service staircase if

restaurant scrvices are provided 0f1 any of the upper Ooors;

(v)

Safe deposi t facilities fo r guests shall be provided.

(I)

Amenities

(I) Save in the case of other similar and special amen;t~ the

hotel shall have at least one restaurant. one bar. cloa kroom and a

lounge o r similar facility;

(il) Adequate

parking

andjor

garage

faci lities.

commensurate with the needs of tM: hotd , shall be desirable;

(iii) Th e provisions of the prea:ding paragraphs of this

Section shall also apply as regards the equipping, decoration,

service and ancillary facilities in the amenities indicated in sub-

paragraph (i) of this Section.

Generol Requiremenu

(J)

( I) The lighting in the hotel shall be conveyed with

electrici ty. and shall be sueh as shall satisfy the n«<is of a holel of

this category;

(i i) Sufficient electric power. gas. arnlJor fuel shall be

provided to meet the needs of the hotel at all times;

(iii) A sufficient reserve water storage faeility shall be

available for the supplyofoot and cold water at all times in all areas

of the hotel;

( iv) The linen , ehinaware and silve rware shall be o f good

quality commensurate with the needs of the hotel;

(v) There shall be lau ndry. pressing and dry cleaning

services for the guests;

(vi)

All the staff sha lt be qualified or well trained ;

(vii ) At least onc member of the staff on duty in the

reception and in the restaurant departments shall be able to

converse in En glish 3000 one other foreign language. AD o ther staff

in the sc rYice o f the hotd , who have direct contact with guest5, $hall

be able to conveI'SC in Engl ish ;

(viii) With the exception of managerial and sccretanalstaff.

all the staff in the serYicc of guests, in any part of the Ilotel, shall

wear unifonns, properly designed for the purpose;

( ix ) A minim um of service to meet the needs of the guestsof

the hote l shall be avai lable, on request from guests, during a ll the

hou rs o f Ihe night ;

(x) TIle hotd and its amenitic5 shall have floors and ~ts

of a good standard and be decorated, equipped and serviced in a

manne r comme nsu rale with and according 10 the slandards

norma lly applicable to a hote l of this category;

(li) The whole of the hote l shall be cooled and heated when

appropria te ;

(lii) A telephone booth shall be available; facilities for the

Clcha nge of currency shall also be provided;

(liii) An emergency medical service shall be avaiLable on call

to guests and staff at all hours of the day and night;

(xiv) There shall be installed in the hotd premises an

adequ ate e mergency alarm system and full fire precau tionary

measure s. These facilities shall be tested regularly to ensure their

effiCie ncy. Proper alarm, fire and emergency instructions shall be

clearly rlXed in all rooms and public areas in at least four foreign

languages;

(xv)

The hold shall provide newspapers and magadn e

service to clients.

Section 'D' - 2 Star HOlcl - "

(A) CI(1JSi/iC(lliQn

A ho tel of this category shall be designated as a •• hotel or

Two Slar hotel.

(8 ) GeMrgJ Description

Th is hote l shall be inferior 10 a hotel in the Three Star category

but superior to a hote l in IIle One Star category . 1be hotel shall be

installed in a separate build ingor an indepe ndent pan of a building

offering modest standards of accommodation . scrvkes and

amenities of good qualit)' , which are nonnaHytobe found in a hotd

of this category.

(C)

&drooms

The minimum requirements for tOe bedroom accommodation

shall be the following:-

(i)

The minimum floor area of each single bedroom shall be

approximately eight square metres and of each double bedroom

no t less than te n square me tres;

(ii) The bedrooms shall have an independen t entrance, and

modest , comfortable furniture, furnishings and equipment;

(iii) The bedrooms may be equipped with an internal

telephone line. Where a telephone will !lOt be 50 provided, the

bedrooms shall have an elect ric bell o r similar equipment for

service.

Saniuu)l Equipment

(D)

(i) AI least twenty per cc nt (20%) of rooms shall have a

complete private bathroom or shower. Room s not equipped with

pr,iv8tc bathroom o r shower shall have a wash-lIand basin and

mIrror;

(H) A sufficien t number o f public bathrooms having a bath

o r showe r, and a sufficient number of toi lets, shall be available on

e ach noor of the hotel for use by the guests. The number of such

bathrooms and showers shall be in the ratio of one for every five

bed rooms;

(iH) The minimum Ooor area o f each bathroom with toile t

shall be approrimately four sqWl.Te metres;

(iv) The bathroom shall be eq uipped with a bath or shower

facilities, to ilet, wash -hand basin and . mirror; a shaver poin t shall

be an optional bu t useful equipment;

(v) Separate toilets and other sa nitary facil ities shall be

provided for the staff;

(vi ) A dequate lOilets shall be provided to service the

resta urant and other public rooms

(vii) Every bathroom and every toilet may contain at least

one window o r shall have proper means of ventilation.

(E) Suilu vT Similar Premises

In addit ion to the bedrooms. the hotel may contain a number

of suite50r similar premises for accommodation . provided that: -

<i) sel f cate ri ng facililies are 001 available in the rooms/suites

or in si milar premises. and

(ii) the conditions ind icated in this Section as regards

accom modation shall also apply with regard to this paragraph .

Corridor! Of PllSsages

(F)

The corridors and passages shall be of a reasonable sil:e and

shall be well laid ou t and ventila led. having regard to the

require men ts of the hotel.

(G) Kilchen

(i) The kitchen shall be we ll provi ded with up-to-date and

e fficien t equipment to meet the needs of the hotel and its guests. In

particular the kilchen shall have adequate refrigeration eq uipment

and shall have good veRti lation;

(ii) The dimensions o f the kitchen shall be !;Ufrlcle nt to meet

the needs of the hotel and its ameni ties at any one time ;

(iii)

Adeq uate si nk s and drains shall be installed III the

kitchen;

(iv)

Adequate food storage facilities shall be provided.

~,..,ia

(H)

(i) The service in the: hotel shall be of a good standard at all

times to meet the needs of the guests;

(i i) It is des irable that breakfast wil l be served in the rooms

on request;

(iii) A minimum of front office service sha ll be available

during the day and at le3$t the services of a night porter shall be

available during the hours of the night ;

(iv) When the hotel consists of three o r more floors in

add ition to the ground floor. there shall be al least one passt:llge r

lifl to meet the Reeds of the hOlel;

( v)

Safe deposit faci lities for guests shall be provided.

<I) A mt:lIitiu

(i) Save in the case o f other similar amenit ies, the hotel shall

have at least onc restauran t or breakfast room and bar as well as

public si tting-room o r similar facility;

(ii) The provisions of Ihis Section shall also apply liS regards

the equipping, decoration , services and ancillary facilities in the

amen ities indkated in subparagraph (i) of Ib is paragraph.

(J)

General RUfuirem entJ

(i) The lighting in any pan o f the: hotel shall be conveyed

wi th e lectricity to satisfy the need$ of a hotel of Ihis category;

(ii) Sufficient electril:: power. gas and/or fue l sha ll be

p rovide d to meet the needs oflhe hotel at all times;

(Ui) A sufficien t rese rve water slornge facility shall be

available for the wpply of hOI and cold wate r a1 all limes in all areas

of the hotel;

(iv) The linen. chinaware and cut le ry shall beaf good qual ity

comme nsurate with the needs of the hOle l;

The staff shall be well trained;

(v)

(vi) 11Ie staff in the notel .. ,ho have dir«t contact wi th the

guests shall be able loconverse in English. The ability to speak any

o the r foreign language shall be desirable for the manage rial and

supervisory staff;

(vii) The notel and its ameni liesshalJ have floors and carpets

a nd shall be decorated, equipped and serviced in a manllC r

commensurate with the standards norm ally applicable 10 a holel of

this category;

(viii) The rooms and public areas shall be cooled and heated

when appropriate ;

(ill) Common telephone facil ities shall be available to

guests;

(x) There shall be installed in the hotel premises an adeq uate

emerge ncy &!ann system and rITe precau tionary measures. These

facili ties shall be tested regularly to ensure their etnciency. Prope r

alarm , fire and emergency instructions shall be clearly fIXed in all

rooms and public areas in alleasl four foreign languages;

(xi)

Laund ry arrangements shall be made on request from

clie nts;

(xii) An emergency medical service shall be available on call

to guests and staff at all hours of the day and night.

I Star lIoCd-'

Section 'E' -

(A)

CltlSsi/icmwn

A hotel o f this ca tegory shall be designated asa· hOlel or One

Star hotel.

(8)

GOIerolDescription

This hOle l which shall be inferior 10 a hotel in the Two Star

category , shall be installed in a separate building or an independent

part of a bu il ding, offering simple but comfortable acoommodation

and a good standard of service, which are normally to be found in a

hote l ofthisC8tegory.

Bttlrooms

(C)

Th e minimum requiremen lS for Ihe bedroom accommodat ion

shall be the fo llowing: -

(i)

Not less than ten bedrooms, having single o r double

bed accommodation ;

(ii ) The noor area of each single or double bedroom shall be

commensurate with the needs of a holel o f this category.

So.nilary £quipmel1l

( D)

(i) A sufficient number of public bathrooms having a bath or

shower, .. 00 a sufficient number of toilc l.'; , shall be ayailable on

each floor o f the hotel for use by the guests. The numbe r o f such

bathrooms a nd showers shall be in the ratio of OM for every fiye

bedrooms;

(ii) The floor area of each batllroom wi th toilet shall be

comme nsurate with1.he needs of a hotel of this category

(iii) The bathroom shal l be equi pped with a bath or showe r

facili ties, toile t, wash-hand basin and a mirror;

(iv)

Every bedroom shall have a wash -hand basin and a

miTTor , unless it is connected 10 a private bathroom

A separate toilet an<! wash·hand basin sha ll be provided

(v)

fo r Ihe staff of the holel ;

(vi) Adeq uate toile ts shall be provided to se rvice the public

rooms which may be con tained in the hotel;

(vii) Every bathroom and/or toilet shall cont ai n at least one

window or shall have proper meansofvenlilation.

(E) Other P'~mist$ for A ccommodation

In addition 10 the bedrooms as already ind ica ted in tllis

Sectio n, the ho tel may con tain su ites o r similar premises provided

Ihal -

(i) se lf-ca teri ng facilities are nOl avail able in the rooms/

suites or in similar premises, and

(ii) the conditions indicaled in this Section shall also apply 85

regards to this paragraph.

(F) Co"idorsor Passages

Th e corridors and passages shall be of a reasonable size 3nd

shall be we ll laid out and ven til ated. having rega rd to the

requireme nts of the hotel.

(G)

Kitchl!/1

The kitchen shall be well provided wi th up-to-da te and

efficient equipment to meet the needs of the hotel and i\5 8Ue5\5, In

particular. the ki tchen shall ha ve adequatc rdrige ration

equ ipm ent and good ven tilation.

(H)

Sl!rviu

(i) Th o service in the hote l shall be of a good standard to

meet the needs of the guesUl at all times;

(ii) A minimum of Front OffICe sendee shall be available

during the day and at !e1lS1 the services o f a night porter shall be

available during the hours of the night;

(iii) Safe deposit facilit ies for gllC5tS shall be ptovided ;

(iv) When the hotel consisUl of three o r more noors in

add ition to the ground floor. at least one passen~r lift shall be

recomme nded.

(I)

Amoritin

(i) The hotel shall have at least ~ public sitting-room which

shall be furnished with a wri ting desk in addition to the nonnal

furniture. The hote l shall also have a waiting hall or reo::eption room

as we ll as breakfast room;

(ii) The provisions of this $cction shall also apply as regards

the equipping. decoration. service and ancill ary fadli ties in the

ame nities indicated in sub-paragraph <i) of this paragraph.

(J) GeneTaf RequiTemems

<i) The lighti ng of the hotel shall beconveyed with electricity

to satisfy the needs of a hotel of this category;

(iil Sufftcient electric !X"'o·et and gas and/o r fuel shall be

provided 10 meet the needs of tbe hotel at all tim es;

<iii) A sufftcien t reserve water sto rage facility shall be

available for lhesupplyofhot and cold waleral all times in all areas

o f the hote l

(iv) The linen, chinawareandcutleryJllal1 beof good qual ity

commensura te with the needs of the hotel;

(v)

The staff in the hotel shall be well trained;

(vi)

The staff in the holel who have direct contact with guests

sh all be able 10 converse in English;

(vii) The hotel and its amenitiesshall have floorsand carpelS

and shall be decoraled , equipped and serviced in a manner

com me nsurate with the standards nonnally applicable 10 a hotel of

this category;

(viii) The rooms and public areas shall be cooled and healed

when a ppropria te;

Com mon tel ephone facil ities shall be available 10

(ix)

guests;

(x) There shall be installed in the hotel premises an adequate

eme rgency alann system and fire precationary measures. 111ese

facil ities shall be tested regularly to ensure the ir efficiency. Propcr

a larm, fire and emergency instructions shall be clearly fixed in all

rooms and public areas in al least four foreign languages;

B

(x i)

Laundry arrangements shall be made on request from

dients;

(xii) An emergency medkal selvK:e shall be available on call

to guests and staff al all hou rs of the day and night.".

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