ACT No. I of 2022 An ACT to amend the Consumer Affairs Act, Cap. 378.
Table of Provisions (22)
Statutory Text (22 Articles)
I assent.
(L.S.)
GEORGE VELLA
President
14th January, 2022
ACT No. I of 2022
An ACT to amend the Consumer Affairs Act, Cap. 378.
BE IT ENACTED by the President, by and with the advice and
consent of the House of Representatives, in this present Parliament
assembled, and by the authority of the same, as follows
(1) The short title of this Act is the Consumer Affairs
commencement.
(Amendment) Act, 2022 and this Act shall be read and construed as
one with the Consumer Affairs Act, hereinafter referred to as the
"principal Act".
(2)
This Act shall come into force on 1st January 2022.
Article 72 of the principal Act shall be amended as follows
(a)
in sub-article (1) thereof
(i)
immediately before the definition "commercial
guarantee" the following new definition shall be added
" "consumer" means any natural person who, in
relation to contracts covered by this Part, is acting for
purposes which are outside that person's trade,
business, craft or profession;";
(ii) the definition "commercial guarantee" shall be
substituted by the following
" "commercial guarantee" means any
undertaking by a seller or a producer (the guarantor)
to the consumer, in addition to the seller’s legal
obligation relating to the guarantee of conformity, to
reimburse the price paid or to replace, repair or
service goods in any way if they do not meet the
specifications or any other requirements not related
to conformity set out in the guarantee statement or in
the relevant advertising available at the time of, or
before the conclusion of the contract;";
(iii) immediately after the definition "commercial
guarantee" there shall be added the following new
definitions
" "compatibility" means the ability of the goods
to function with hardware or software with which
goods of the same type are normally used, without
the need to convert the goods, hardware or software;
"digital content" means data
which
are
produced and supplied in digital form;
"digital service" means
(a) a service that allows the consumer
to create, process, store or access data in digital
form; or
(b) a service that allows the sharing of
or any other interaction with data in digital
form uploaded or created by the consumer or
other users of that service;
"durability" means the ability of the goods to
maintain their required functions and performance
through normal use;
"durable medium" means any instrument which
enables the consumer or the seller to store
information addressed personally to that person in a
way that is accessible for future reference, for a
period of time adequate for the purposes of the
information, and which allows the unchanged
reproduction of the information stored;";
(iv) the definition "free of charge" shall be
substituted by the following
" "free of charge" means free of the necessary
costs incurred in order to bring the goods into
conformity, particularly the cost of postage, carriage,
labour or materials;";
(v) immediately after the definition "free of
charge" there shall be added the following new definition
" "functionality" means the ability of the goods
to perform their functions having regard to their
purpose;";
(vi) the definition "goods" shall be substituted by
the following
" "goods" means
(a) any tangible movable items of
property
Provided that water, gas and
electricity shall be considered as goods within
the meaning of this Part when they are put up
for sale in a limited volume or a set quantity;
(b)
tangible movable items that
incorporate or are inter-connected with digital
content or a digital service in such a way that
the absence of that digital content or digital
service would prevent the goods from
performing their functions, hereinafter referred
to as "goods with digital elements";";
(vii) immediately after the definition "guarantor"
there shall be added the following new definition
" "interoperability" means the ability of the
goods to function with hardware or software different
from those with which goods of the same type are
normally used;";
(viii) the definition "producer" shall be substituted by
the following
" "producer" means a manufacturer of goods,
an importer of goods into the European Union or any
person purporting to be a producer by placing its
name, trade mark or other distinctive sign on the
goods;";
(ix) immediately after the definition "producer"
there shall be added the following new definition
" "public auction" means a method of sale
where goods or services are offered by the seller to
consumers, who attend or are given the possibility to
attend the auction in person, through a transparent,
competitive bidding procedure run by an auctioneer
and where the successful bidder is bound to purchase
the goods or services;";
(x) the definition "repair" shall be substituted by
the following
" "repair" means in the event of lack of
conformity, the process of bringing goods into
conformity with the sales contract;";
(xi) immediately after the definition "repair" there
shall be added the following new definitions
" "sales contract" means any contract under
which the seller transfers or undertakes to transfer
ownership of goods to a consumer, and the consumer
pays or undertakes to pay the price thereof;
" "seller" means any natural person or any legal
person, irrespective of whether privately or publicly
owned, that is acting, including through any other
person acting in that natural or legal person's name or
on that person's behalf, for purposes relating to that
person's trade, business, craft or profession, in
relation to contracts covered by this Part.";
(b) sub-article (2) thereof shall be substituted by the
following
"(2) The provisions of this Part shall be applicable
to sales contracts between a consumer and a seller.";
(c) sub-article (3) thereof shall be substituted by the
following
"(3) Contracts between a consumer and a seller for
the supply of goods to be manufactured or produced shall
also be deemed sales contracts for the purposes of this
Part.";
(d) immediately after sub-article (3) thereof there shall
be added the following new sub-articles (4) and (5)
"(4) This Part shall not apply to contracts for the
supply of digital content or digital services. It shall,
however, apply to digital content or digital services which
are incorporated in or inter-connected with goods, as
defined in paragraph (b) of the definition "goods" in sub-
article (1) and are provided with the goods under the sales
contracts, irrespective of whether such digital content or
digital service is supplied by the seller or by a third party.
In the event of doubt as to whether the supply of
incorporated or inter-connected digital content or an
incorporated or inter-connected digital service forms part
of the sales contract, the digital content or digital service
shall be presumed to be covered by the sales contract.
(5)
This Part shall not apply to
(a) any tangible medium which serves
exclusively as a carrier for digital content;
(b) any goods sold by way of execution or
otherwise by authority of law; or
(c) contracts for the sale of second-hand
goods sold at public auction
Provided that in the case referred to in
paragraph (c), clear and comprehensive information
that the rights deriving from this Part do not apply
shall be made easily available to consumers by
auctioneers as defined in the Auctioneers Act.".
Article 73 of the principal Act shall be substituted by the
following
73. (1) Sellers shall deliver goods to the
requirements for
consumer that conform with the sales contract, which
goods shall, in particular, where applicable
(a) be of the description, type, quantity
and quality, and possess the functionality,
compatibility, interoperability and other features,
as required by the sales contract;
(b) be fit for any particular purpose for
which the consumer requires them and which the
consumer made known to the seller at the latest at
the time of the conclusion of the sales contract,
and in respect of which the seller has given
acceptance;
(c) be delivered with all accessories and
instructions, including on installation, as
stipulated by the sales contract; and
(d) be supplied with updates as stipulated
by the sales contract.
(2) In addition to complying with any subjective
requirement for conformity with sub-article (1) the
goods shall also
(a) be fit for the purposes for which goods
of the same type would normally be used, taking
into account, where applicable, any law, technical
standards or, in the absence of such technical
standards, applicable sector-specific industry
codes of conduct;
(b) where applicable, be of the quality
and correspond to the description of a sample or
model that the seller made available to the
consumer before the conclusion of the contract;
(c) where applicable, be delivered along
with such accessories, including packaging,
installation instructions or other instructions, as
the consumer may reasonably expect to receive;
and
(d) be of the quantity and possess the
qualities and other features, including in relation
to durability, functionality, compatibility and
security normal for goods of the same type and
which the consumer may reasonably expect given
the nature of the goods and taking into account
any public statement made by or on behalf of the
seller, or other persons in previous links of the
chain of transactions, including the producer,
particularly in advertising or on labelling.
(3) The seller shall not be bound by public
statements, as referred to in sub-article (2)(d) if the
seller shows that
(a) the seller was not, and could not
reasonably have been, aware of the public
statement in question;
(b) by the time of conclusion of the
contract, the public statement had been corrected
in the same way as, or in a way comparable to
how, it had been made; or
(c) the decision to buy the goods could
not have been influenced by the public statement.
(4) In the case of goods with digital elements, the
seller shall ensure that the consumer is informed of and
supplied with updates, including security updates, that
are necessary to keep those goods in conformity, for the
period of time
(a) that the consumer may reasonably
expect given the type and purpose of the goods
and the digital elements, and taking into account
the circumstances and nature of the contract,
where the sales contract provides for a single act
of supply of the digital content or digital service;
or
(b) indicated
in
the
proviso
of
article 78(1) where the sales contract provides for
a continuous supply of the digital content or
digital service over a period of time.
(5) Where the consumer fails to install within a
reasonable time updates supplied in accordance with
sub-article (4), the seller shall not be liable for any lack
of conformity resulting solely from the lack of the
relevant update, provided that
(a) the seller informed the consumer
about the availability of the update and the
consequences of the failure of the consumer to
install it; and
(b) the failure of the consumer to install
or the incorrect installation by the consumer of
the update was not due to shortcomings in the
installation instructions provided to the consumer.
(6) There shall be no lack of conformity within the
meaning of sub-article (2) or (4) if, at the time of the
conclusion of the sales contract the consumer was
specifically informed that a particular characteristic of
the goods was deviating from the objective
requirements for conformity laid down in sub-article
(2) or (4) and the consumer expressly and separately
accepted that deviation when concluding the sales
contract.
(7) Any lack of conformity resulting from the
Incorrect installation
incorrect installation of the goods shall be regarded as
lack of conformity of the goods if
(a) the installation forms part of the sales
contract and was carried out by the seller or under
the seller's responsibility; or
(b) the installation, intended to be carried
out by the consumer, was done by the consumer
and the incorrect installation was due to
shortcomings in the installation instructions
provided by the seller or, in the case of goods with
digital elements, provided by the seller or by the
supplier of the digital content or digital service.
(8) Nothing in this article shall prejudice the
application of article 73A.".
Immediately after article 73 of the principal Act there shall be Addition of new
article 73A to
added the following new article 73A
the principal
Act.
73A. Where a restriction resulting from a violation
of any right of a third party, in particular intellectual
property rights, prevents, or limits the use of the goods
in accordance with sub-articles (1) to (6) of article 73,
the consumer is entitled to the remedies established for
lack of conformity in article 74(1), (2), (3), (4), in
article 75(1) and in article 76(2), unless the law
provides for the nullity or rescission of the sales
contract in such cases.".
Article 74 of the principal Act shall be substituted by the Substitution of
article 74 of the
principal Act.
74. (1) In the event of a lack of conformity, the
consumer shall be entitled to have the goods brought
into conformity or to receive a proportionate reduction
in the price, or to terminate the contract, under the
conditions set out in this article and in article 75.
(2) The seller may refuse to bring the goods into
conformity if repair and replacement are impossible or
would impose costs on the seller that would be
disproportionate, taking into account all circumstances
including those mentioned in paragraphs (a) and (b) of
sub-article (1) of article 75.
(3) The consumer shall be entitled to either a
proportionate reduction of the price in accordance with
article 76(1) or the termination of the sales contract in
accordance with article 78A in any of the following
cases
(a) the seller has not completed repair or
replacement or, where applicable, has not
completed repair or replacement in accordance
with article 75(3) and (4), or the seller has refused
to bring the goods into conformity in accordance
with sub-article (4);
(b) a lack of conformity appears despite
the seller having attempted to bring the goods into
conformity;
(c) the lack of conformity is of such a
serious nature as to justify an immediate price
reduction or termination of the sales contract; or
(d) the seller has declared, or it is clear
from the circumstances, that the seller will not
bring the goods into conformity within a
reasonable time, or without significant
inconvenience for the consumer.
(4) The consumer shall have the right to withhold
payment of any outstanding part of the price or a part
thereof until the seller has fulfilled the seller's
obligations under this Part.".
Article 75 of the principal Act shall be substituted by the
75. (1) In order to have the goods brought into
conformity, the consumer may choose between repair
and replacement, unless the remedy chosen would be
impossible or, compared to the other remedy, would
impose costs on the seller that would be
disproportionate, taking into account all circumstances,
including
(a) the value the goods would have if
there were no lack of conformity;
(b) the significance of the lack of
conformity; and
(c) whether the alternative remedy could
be provided without significant inconvenience to
the consumer.
(2) Repairs or replacements shall be carried out
(a) free of charge;
(b) within a reasonable period of time
from the moment the seller has been informed by
the consumer about the lack of conformity; and
(c) without any significant inconvenience
to the consumer, taking into account the nature of
the goods and the purpose for which the consumer
required the goods.
(3) Where the lack of conformity is to be remedied
by repair or replacement of the goods, the consumer
shall make the goods available to the seller. The seller
shall take back the replaced goods at the seller ’s
expense.
(4) Where a repair requires the removal of goods
that had been installed in a manner consistent with their
nature and purpose before the lack of conformity
became apparent, or where such goods are to be
replaced, the obligation to repair or replace the goods
shall include the removal of the non-conforming goods,
and the installation of replacement goods or repaired
goods, or bearing the costs of that removal and
installation.
(5) The consumer shall not be liable to pay for
normal use made of the replaced goods during the
period prior to their replacement.".
Article 76 of the principal Act shall be substituted by the
76. (1) The reduction of price shall be
proportionate to the decrease in the value of the goods
which were received by the consumer compared to the
value the goods would have if they were in conformity.
(2) The consumer shall not be entitled to terminate
the contract if the lack of conformity is only minor. The
burden of proof with regard to whether the lack of
conformity is minor shall be on the seller.".
Article 77 of the principal Act shall be substituted by the
77. Where the seller is liable to the consumer
because of a lack of conformity resulting from an act or
omission, including omitting to provide updates to
goods with digital elements in accordance with article
73(4), by a person in previous links of the chain of
transactions, the final seller shall be entitled to pursue
remedies against the person or persons liable in the
chain of transactions.".
Article 78 of the principal Act shall be substituted by the
78. (1) The seller shall be liable to the consumer
for any lack of conformity which exists at the time
when the goods were delivered and which becomes
apparent within two years of that time. Without
prejudice to article 73(4), this sub-article shall also
apply to goods with digital elements
Provided that in the case of goods with digital
elements, where the sales contract provides for a
continuous supply of the digital content or digital
service over a period of time, the seller shall also be
liable for any lack of conformity of the digital content
or digital service that occurs or becomes apparent
within two years of the time when the goods with
digital elements were delivered. Where the contract
provides for a continuous supply for more than two
years, the seller shall be liable for any lack of
conformity of the digital content or digital service that
occurs or becomes apparent within the period of time
during which the digital content or digital service is to
be supplied under the sales contract.
(2) The two-year period mentioned in sub-article
(1) shall be suspended for the duration of negotiations
carried on between the seller and the consumer with a
view to an amicable settlement.".
Immediately after article 78 of the principal Act there shall be Addition of new
article 78A to
added the following new article 78A
the principal
Act.
78A. (1) The consumer shall exercise the right to
terminate the sales contract by means of a statement to
the seller expressing the decision to terminate the sales
contract
Provided that where the lack of conformity
relates to only some of the goods delivered under the
sales contract and there is a ground for termination of
the sales contract pursuant to article 74, the consumer
may terminate the sales contract only in relation to
those goods, and in relation to any other goods which
t h e c o n s u m e r a c q u i r e d t og e t h e r w i t h t h e n on -
conforming goods if the consumer cannot reasonably be
expected to accept to keep only the conforming goods.
(2) Where the consumer terminates a sales
contract as a whole or, in accordance with the proviso
in the preceding sub-article, in relation to some of the
goods delivered under the sales contract
(a) the consumer shall return to the seller,
at the seller’s expense, the goods; and
(b) the seller shall reimburse to the
consumer the price paid for the goods upon
receipt of the goods or of evidence provided by
the consumer of having sent back the goods.".
Article 79 of the principal Act shall be substituted by the
79. In order to benefit from the remedies available
under this Part, a consumer shall notify the seller on a
durable medium of any lack of conformity within a
period of at least two months from the date on which the
consumer detected such lack of conformity.".
Article 80 of the principal Act shall be substituted by the
80. (1) Any lack of conformity which becomes
apparent within one year of the time when the goods
were delivered shall be presumed to have existed at the
time when the goods were delivered, unless proved
otherwise or unless this presumption is incompatible
with the nature of the goods or with the nature of the
lack of conformity. This sub-article shall also apply to
goods with digital elements.
(2) In the case of goods with digital elements
where the contract of sale provides for the continuous
supply of the digital content or digital service over a
period of time, the burden of proof with regard to
whether the digital content or digital service was in
conformity within the period of time referred to in the
proviso of article 78(1) shall be on the seller for a lack
of conformity which becomes apparent within the
period of time referred to in that article.".
Article 81 of the principal Act shall be substituted by the
81. Unless otherwise provided for in this Part, any
contractual agreement which, to the detriment of the
consumer, excludes the application of this Part,
derogates from them, or varies their effect, before the
lack of conformity of the goods is brought to the
seller’s attention by the consumer, shall not be binding
on the consumer.".
Article 83 of the principal Act shall be substituted by the Substitution of
article 83 of the
principal Act.
83. (1) A commercial guarantee statement shall
be provided to the consumer on a durable medium at the
latest at the time of the delivery of the goods. The
commercial guarantee statement shall be expressed in
plain, intelligible language and it shall include the
following
(a) be formulated in at least one of the
official languages of Malta;
(b) specify the name and address of the
guarantor, and clearly state the permanent address
of the place of trade or business and the name of
the person who is supplying the consumer with
the commercial guarantee;
(c) clearly state the contents of the
guarantee including its territorial scope if this is
limited as well as the duration of the guarantee
from the date of purchase and different periods
may be stipulated for different components of any
goods;
(d) clearly specify the procedure to be
followed by the consumer to obtain the
implementation of the commercial guarantee. If a
person who, in supplying a commercial
guarantee, fails to provide the consumer with the
information required under this paragraph, he
shall then be responsible for the execution of the
commercial guarantee at his expense;
(e) clearly state whether the commercial
guarantee may be transferred to others. Unless
otherwise stipulated the commercial guarantee
may also be availed of by any subsequent owners
of the goods to which the commercial guarantee
refers
Provided that unless the commercial
guarantee specifically states otherwise, it shall be
assumed that in the case of goods, the commercial
guarantee covers any defects that may result
during the period of guarantee;
(f) the designation of the goods to which
the commercial guarantee applies;
(g) a clear statement that the consumer is
entitled by law to remedies from the seller free of
charge in the event of a lack of conformity of the
goods and that those remedies are not affected by
the commercial guarantee; and
(h) the terms of the commercial
guarantee.
(2) Non-compliance with sub-article (1) shall not
affect the binding nature of the commercial guarantee
for the guarantor.".
Article 84 of the principal Act shall be substituted by the
84. Where a seller or any other person gives a
commercial guarantee to a consumer, irrespective of
when or how it is given, then that seller or other person
shall be liable to the consumer for the observance of the
terms and execution of the commercial guarantee as if
he were the guarantor.".
Article 90 of the principal Act shall be substituted by the
90. Any commercial guarantee shall be binding on
the guarantor under the conditions laid down in the
commercial guarantee statement and associated
advertising available at the time, or before the
conclusion, of the contract. Under the conditions laid
down in this article and without prejudice to any other
applicable law, where a producer offers to the consumer
a commercial guarantee of durability for certain goods
for a certain period of time, the producer shall be liable
directly to the consumer, during the entire period of the
commercial guarantee of durability for repair or
replacement of the goods in accordance with article
75(2) to (5). The producer may offer to the consumer
m or e favourable condi tions i n the comm ercial
guarantee of durability statement
Provided that if the conditions laid out in
the commercial guarantee statement are less
advantageous to the consumer than those laid down in
the associated advertising, the commercial guarantee
shall be binding under the conditions laid down in the
advertising relating to the commercial guarantee,
unless, before the conclusion of the contract, the
associated advertising was corrected in the same way
or in a comparable way to that in which it was made.".
Article 92 of the principal Act shall be substituted by the Substitution of
article 92 of the
principal Act.
92. This Part shall not prevent the seller from
offering to the consumer contractual arrangements that
go beyond the protection provided for in this Part.".
Article 93 of the principal Act shall be substituted by the Substitution of
article 93 of the
principal Act.
93. If the goods being the object of a sales contract
" Replacement parts,
repair service where
to a consumer are of a nature that may require
maintenance, or possible replacement of parts, then
replacement parts and appropriate repair service must
be made available for a reasonable time from the date
of the delivery of the goods by the seller to the
consumer.".
Article 93A of the principal Act shall be deleted.
19.
L-artikolu 93B tal-Att prinċipali għandu jiġi sostitwit b'dan li
Article 93B of the principal Act shall be substituted by the
93B. The purpose of this Part is to implement the
provisions of Directive (EU) 2019/771 of the European
Parliament and of the Council of 20 May 2019 on
certain aspects concerning contracts for the sale of
goods, amending Regulation (EU) 2017/2394 and
Directive 2009/22/EC, and repealing Directive 1999/
44/EC (Text with EEA relevance) and the provisions of
this Part shall be applied and interpreted accordingly.".
Immediately after article 93B of the principal Act there shall
be added the following new article 93C
93C. Contracts concluded before the 1 January
2022 shall be regulated by the provisions of this Part as
in force prior to the entry into force of the Consumer
Affairs (Amendment) Act, 2022.".
Passed by the House of Representatives at Sitting No. 533 of the
12th January, 2022.
ANĠLU FARRUGIA
Speaker
RAYMOND SCICLUNA
Clerk of the House of Representatives
€1.71