Consumer claims unfair contract terms regarding flight delay compensation and internet tariff information at Schiphol.

The court ruled in favor of the consumers, ordering the defendant to pay €94.10 and legal costs. The court found the defendant committed an unfair trading practice by failing to inform consumers about a lower internet tariff, thereby preventing them from making an informed choice. Consequently, the contract was partially annulled to reflect the more favorable internet rate, and the defendant was held liable for the resulting financial loss.