Legislator Case Law & Legislation
KKO 2398/1999 AI generated

Supreme Court dismissed appeal regarding burden of proof for disputed unpaid telephone bills where caller claimed errors.

Case Number KKO 2398/1999
Court / Authority
Jurisdiction Finland (FI)
Decision Date
Outcome Dismissed

Legislator summary

AI generated

The Supreme Court dismissed the appellant's appeal concerning the burden of proof for a disputed unpaid telephone bill. The appellant argued that the bill was erroneous due to equipment failure or central office misuse, while the telephone company maintained the charges were valid. The court ruled that the appellant failed to provide sufficient evidence to shift the burden of proof away from the service provider.

Legislator headnote

AI generated

Telecommunications Act 1992, 10 §; Telecommunications Act 1992, 11 §: In disputes over telephone billing, the burden of proof remains with the service provider unless the customer presents credible evidence of technical error or fraud.

Keywords

AI generated
burden of proof telephone billing disputed charges technical error service provider liability

Cited Legislation

AI generated
Telecommunications Act 1992, 10 §
Telecommunications Act 1992, 11 §
AI generated

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Full text

Puhelinyhtiön velottua kanteella A:lta maksamatonta puhelinlaskua A väitti laskua virheelliseksi sillä perusteella, ettei hänen puhelinliittymästään ollut soitettu laskutettuja puheluita. A katsoi laitevian tai puhelinkeskuksen väärinkäytön olleen syynä virhelaskutukseen. Kysymys todistustaakasta.