Legislator Case Law & Legislation
Helsingin HO 16.05.1984 45 AI generated

Travel organizer liable for inadequate hotel room; passenger entitled to price reduction for services below agreed standard.

Case Number Helsingin HO 16.05.1984 45
Court / Authority
Jurisdiction Finland (FI)
Decision Date
Outcome Allowed / Granted

Legislator summary

AI generated

The court ruled that the travel organizer was liable for providing a hotel room that failed to meet the agreed standards. The passenger argued that the assigned room was inadequately equipped compared to the promised service, resulting in lower value. Consequently, the court granted the passenger's claim for a reasonable price reduction from the tour cost.

Legislator headnote

AI generated

Act on Travel Agencies; Act on Consumer Protection: When a travel organizer assigns a room that is inadequately equipped compared to the agreed standard, the consumer is entitled to a reasonable price reduction.

Keywords

AI generated
travel organizer liability consumer protection inadequate accommodation price reduction claim contractual breach tourism services consumer rights

Cited Legislation

AI generated
Act on Travel Agencies
Act on Consumer Protection
AI generated

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Full text

Matkanjärjestäjä oli sijoittanut seuramatkalla olleen matkustajan asumaan matkakohteessa sovittua hotellihuonetta puutteellisemmin varustettuun hotellin omaan käyttöön varattuun huoneeseen. Kun matkustajan saamat palvelut eivät siten olleet vastanneet sitä, mitä hänelle oli luvattu, vaan ne olivat jääneet tasoltaan sovittua alhaisemmiksi, matkustaja oikeutettiin saamaan matkanjärjestäjältä kohtuullinen alennus seuramatkan hinnasta.

Läsnä: Vilkama, Järvinen ja Smolander (apuj.) Esittelijä: Vihuri

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